Reference

Terms and Conditions That Protect Your Account

These terms set out the agreement between you and 0ho the moment you open an account and use any part of our platform — games, wallet, withdrawals, or…

Applies to all account activityCovers UPI, Paytm, PhonePe transactionsGoverned by applicable Indian lawUpdates notified via email or site bannerContact us if any clause is unclear

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What These Terms Cover and Where They Apply

0ho Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every feature of the 0ho platform accessible to you, including account registration, deposits made through UPI, Paytm, or PhonePe, game participation, withdrawal requests, and any promotional activity you opt into. Access and eligibility depend on local law and are available only where

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local law permits. We do not extend services to regions where online gaming is restricted or prohibited. By continuing to use your account after any revision to these terms, you confirm acceptance of the updated version. If you disagree with any clause, you should stop using
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the platform and contact our support team to close your account. These terms are written in English for our Indian audience; in the event of any ambiguity, the English version governs.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH US DIRECTLY

How to Contact Us About These Terms

If any clause in these terms raises a question or you believe a policy has been applied incorrectly to your account, our support team can walk you through it.

Live Chat Start a live chat session from any page on the platform. Available around the clock, live chat is the quickest way to raise a terms query and get a written record of the response.

Email Support Write to our legal and compliance address for formal terms queries, account suspension appeals, or requests to access data we hold about your account. We reply within one business day.

Help Centre Our help centre hosts the full terms document, version history, and plain-language summaries of key clauses. Search by keyword or browse by section to find the clause relevant to your situation.

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

Our obligations under these terms extend beyond game rules to how we store your data, secure your account, and handle requests from you to correct or remove information.

Data We Collect

We collect the information you provide at registration — name, contact details, payment identifiers for UPI or Paytm — and…

Cookie Policy

Cookies on 0ho keep your session active, remember your lobby preferences, and let us measure which pages work well.

Account Security

Every account is protected by password hashing and two-factor verification at login.

Data Retention

We keep your account records for the period required by applicable Indian financial regulations.

Requesting Changes

You can ask us to correct inaccurate personal data or request a copy of what we hold by emailing our…

Closing Your Account

Send a written account-closure request via email or live chat.

Frequently Asked Questions About Our Terms

These answers address the questions our account holders raise most often about how our terms work, what they mean for your wallet and activity, and how to act if something is unclear or disputed.

The terms take effect the moment you complete account registration and confirm your email address. Continuing to log in after a published revision constitutes acceptance of the updated terms, so check the revision date at the top of the document.

No. We will notify you by email or with a banner on the platform at least seven days before any material change takes effect. Minor corrections — such as fixing a typo — may be updated without advance notice, and a change log is maintained in the help centre.

Any verified balance in your wallet at the time of suspension remains yours. Once the suspension review is complete, funds are returned via the same payment method — UPI, Paytm, or PhonePe — used for the original deposit, subject to identity verification.

Email our legal team with your account ID, the clause you believe was misapplied, and any supporting transaction reference. We log every dispute, assign a case number, and aim to deliver a written decision within five business days.

These terms are governed by the laws applicable in India to the extent that online gaming activities are permitted under local law. Access and eligibility depend on local law and are available only where local law permits use of the platform.

No. Each account is strictly personal and registered to one individual. Sharing login credentials or allowing a third party to transact on your account violates these terms and may result in account suspension pending a security review.

Send a data access request to our support email with your registered name and account ID. We verify your identity and deliver a structured copy of your account data within 30 days, in line with applicable Indian data regulations.

Terms and Conditions That Protect Your Account

How to Contact Us About These Terms

Data, Security and Your Rights Under These Terms

Data We Collect

Cookie Policy

Account Security

Data Retention

Requesting Changes

Closing Your Account

Frequently Asked Questions About Our Terms

01 When do these terms come into effect for my account?

02 Can 0ho change the terms without notifying me?

03 What happens to my UPI or Paytm balance if my account is suspended?

04 How do I dispute a terms decision that has affected my account?

05 Which law governs these terms?

06 Can I share my account with someone else under these terms?

07 How do I request a copy of the personal data 0ho holds about me?

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